Support

Support that keeps the teacher workflow simple.

Use this page for activation questions, local output help, setup blockers, and tutorial requests.

Paid activation help

Send your payment receipt for review. After verification, you will receive a one-time Paid activation code for the desktop app.

Local files and output help

GuroAssist saves class records and generated files on the teacher's device unless the teacher chooses to share them.

Setup and policy readiness

If an official-looking output is blocked, check class setup, school year, grade mode, template readiness, and required data.

Tutorial requests

Request a tutorial for the exact workflow you need, such as PMES portfolio export, Gradebook setup, or recognition packets.