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GuroAssist Help Center

What do you need help with?

Search for a task or choose the path that matches what you need to do next.

Try record absences, class list, seat chart, report card, grade summary, or scan quiz.

Browse by topic

Choose the part of the teacher workflow

Each topic starts with a few useful guides and keeps the full directory on its own page.

Common questions

Quick answers before you continue

Open the closest question, then use troubleshooting if the answer is not enough.

Why is an action disabled or blocked?

Choose the required class or learner, complete the details shown on screen, and check Paid or file-readiness requirements. A blocked action is usually protecting incomplete work.

Where did GuroAssist save my generated file?

Open the Files workspace or return to the tool that created the output. Check its local file location, then open the actual file before using or sharing it.

Can I move Paid access and my work to a new laptop?

Paid access can be checked again on another device, but local class records and files need their own backup. Back up the old laptop before moving or reinstalling.

What should I send when I contact support?

Include the app and Windows versions, the screen and action you used, and what you expected. Do not send unnecessary private learner data in the first message.

View all common questions

Contact support

Still blocked? Send a short, specific message.

Include the screen, action, and expected result. Do not send unnecessary private learner data in the first message.

Contact support